Powered by digital innovation, tech-savvy consumers expect their insurance to reflect the speed and efficiency of their 24/7 lifestyles. How can your insurance company reposition to meet these demands without the need for significant investment in staff and equipment? Nexify’s Chatbot solution personalises your customers’ digital experience meaningfully by swiftly responding to and adapting to their queries, while simultaneously reducing the need for more manpower and the risk of human error.
Our Chatbot solution offers an instant conversational platform that responds intelligently to customer queries, automates the claims process based on their input and suggests suitable products for their needs—negating the need for trained agents in the field. It acts as an automated insurance agent pre-filled with in-depth knowledge about your products. From recommending the right insurance, to preparing the application and filing claims, Nexify’s Chatbot meets and exceeds your customers’ expectations for service excellence.
From just a photo of a receipt taken on your phone, Nexify’s Chatbot provides guided workflow to collect information and walk you through the entire claims process to generate claims report automatically and get you verified within minutes.
What is included in your policy and what does it cover? Just ask the Chatbot! It can tell you your information straight away, without needing to hunt for paper files.