NEXCHAT

NEXCHAT

Products

NEXCHAT

Advanced instant messaging and collaboration platform built for enterprise

Transfer enterprise level data in a secure way

NEXCHAT is a simple, secure and reliable enterprise level messaging and collaboration solution to facilitate the communication among employees while all the shared information and files are encrypted. In addition, NEXCHAT supports bring your own devices (BYOD) and user friendly. With additional valued functions like jobs dispatch, document sharing as well as group calendar, facilitate employees to work effectively and efficiently.

NEXCHAT is not only an instant messaging solution but also is a collaborative and intelligent platform with chatbot integration. With speech to text engine and natural language processing, our conversational chatbot can act like a human to provide 24-hour customer service or personal assistant to handle the enquires and suggest personalized recommendations for users.

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    Secure

    On-premises
    No footprint on devices
    Encrypted data and channels
    Dynamic water mark
    Work with 2-factor authentication
    Self-protection on desktop client

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    Convenient

    BYOD ready
    Separated Personal and Business Phone Book
    User Friendly, better User Experience
    Secure view for multiple types of documents
    Ease of deployment
    Business Single-Sign-On

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    Extensible

    Seamless integration
    APIs and active callback available
    Front and SDKs available
    Highly scalable and reliable
    Well understanding and experience to integrate Enterprise Systems (Case management, DM, KM)
    Integrate with chatbot to provide human-like services

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    Flexible

    Changing working habit and environment
    Chatroom level policy-based configuration

Application of NEXCHAT

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    Real Time Job Dispatch

    Quick to assign the routine or ad-hoc job thru NEXCHAT
    Review the job list, status and details in real time

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    Secure Documents sharing

    Share documents in a controlled environment to prevent sensitive information leakage

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    Centralized Group Calendar

    Built in group calendar lets employee to arrange a meeting with team members easily. It increases workgroup productivity.

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    Internal Social platform

    Share company news and events for internal marketing
    Encourage employee to express their opinion for better communication

Chatbot in Business

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    24x7 Customers services

    Engage every conversation
    Handle the customer enquiries at any time
    Help to process the routine job
    Provide personalized recommendation to tailormade customers’ preference

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    Instant Support internally

    Collect data from the user
    Compile reports instantly

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    Simple Data Collection

    Help the user to keep and retrieve information
    Bring the user to access the data sources in a simply way

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    Personal assistant

    Serve as a personal assistant to activate an action into website or mobile

Key benefits

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    High level Security

    Industry-standard 256-bit encryption for messages and attachments to safeguard the personal sensitive information.

    End-to-end encryption ensures secure transmissions

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    Ready to go

    Ready to use and just apply the application in the workgroup by registering numbers of licensed users

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    Cost effective

    Support BYOD to save hardware cost and maintenance cost in the long run.

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    Improve efficiency

    Enhance collaboration and efficiency among employees by integrating with systems to simplify complexity business processes.

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    User friendly

    Resembling public IM apps, users will find it easy to switch to NEXCHAT

    Integrating with other enterprise systems to act as all in one platform to facilitate daily operation.