Case management solutions are designed to drive value from information and improve the effectiveness and efficiency of workflow. It combines different technologies to streamline business operations by linking the structured and unstructured content required for making effective business decisions.
Develop an automated workflow
define processes and create automated workflows for common cases.
Easily manage content-intensive cases
access corporate data and create detailed reports for superior review of information.
Facilitate collaboration among various departments
easy collaboration with information sharing through a common repository.
Identify the most optimal process for dynamic cases
configure business rules and workflow to find the best fit for changing scenarios.
Business Process Management
to optimize and manage business performance.
Content collection
to collect information from various sources, including electronic and scanned documents, mobile devices, etc.
Process analytics (KPI)
to identify factors that are crucial to business success.
Business rule engine
to add business logic to a process and evaluate its effect on other rules in the system.
Geographic Information System (GIS)
to visualize data and analyze it for identification of trends and patterns.
Business intelligence and analytics (BI & A)
to forecast customer preferences and extract value from corporate data.